We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our shop, use our website, or engage with our auto repair services.
We collect various types of personal information depending on your interactions with our services, including:
- When you request an estimate, schedule a repair, or communicate with us, we may collect your name, contact details (email, phone number, address), vehicle details (make, model, VIN), and payment information.
- When you visit our website (if applicable), we may automatically collect information about your device, IP address, browser type, and your interactions with the site, such as pages viewed, time spent on the site, and referral URLs.
- Any communications with us—via phone, email, or online messaging—may be recorded and stored for quality assurance, service improvement, or legal purposes.
- We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather analytics about website traffic and user behavior.
We use the personal information we collect for various purposes, including but not limited to:
- To offer estimates, perform repairs, manage appointments, and deliver the best possible customer service for your vehicle.
- To respond to your inquiries, send updates about your vehicle's repair status, and notify you about relevant services.
- To comply with applicable legal requirements, including ensuring compliance with local and federal regulations related to vehicle repairs and warranties.
- To analyze how our website is used (if applicable), improve its functionality, and enhance the overall customer experience.
We value your privacy and do not sell your personal information to third parties. However, we may share your information under the following circumstances:
- We may share your information with trusted third-party vendors who assist us in providing auto repair services, such as parts suppliers, payment processors, or towing services. These providers are required to protect your information and only use it for the services we request.
- If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified if your data is transferred and subject to a different privacy policy.
- We may disclose your information to government authorities, law enforcement, or regulatory agencies if required by law or in response to legal requests.
We take the security of your personal information seriously and implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. These measures include encryption, secure data storage, and restricted access to sensitive information.
However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
We use cookies and similar technologies to enhance your experience on our website and to collect information that helps us understand how users interact with our site. Cookies allow us to remember your preferences, track website performance, and deliver tailored content.
You can control your cookie settings through your web browser. Disabling cookies may affect the functionality of some features on our website.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the following rights regarding your personal data:
- Request a copy of the personal data we hold about you.
- Request that we correct any inaccuracies or incomplete personal data.
- Under certain circumstances, you may request that we delete your personal information.
- Request that we limit how your personal data is processed under specific conditions.
- Receive your personal information in a commonly used, machine-readable format.
- You may object to certain types of data processing.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Third-Party Links
Our website (if applicable) may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete it promptly. If you believe that we have collected information from a minor, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.
